The goal. Show brands how AI assistants talk about them. Every day the platform asks ChatGPT, Claude, Gemini, Perplexity, Copilot, Meta AI and Google's AI Overviews about brands, then analyses the answers for sentiment, citations and accuracy.
- Reliability for a multi-provider LLM pipeline. Empty completions fail loudly, provider timeouts are classified properly, and every channel has a coverage monitor so a silent gap gets noticed the same day.
- Observability from nothing. Datadog APM, logs and unified tagging across every service, plus cost-anomaly alerts and log-to-metric work that cut the bill without losing a signal.
- Cloud in Terraform, audit-ready. AWS with WAF, replication, dead-letter alarms and cost tagging, plus the infrastructure side of SOC 2 and ISO 27001.
- Data products with contracts. Versioned data contracts (ODCS) and data products (ODPS), with a publisher CLI and compatibility checks before anything reaches a consumer.
- Shared engineering tooling. Reusable Claude Code skills with their own tests, so the team works from the same playbook.
OpenAIClaudeGemini / Vertex AISageMakerAWSTerraformDatadogClaude Code skills